Privacy Policy

Last updated: 05/09/2026

1. Introduction

MEGATEC is committed to protecting the privacy and personal data of our clients. This privacy policy explains how we collect, use, and protect your information.

By contracting our services, you accept the practices described in this policy.

2. Information We Collect

We collect the following personal information:

• Identification data: Full name, identity card, or passport.
• Contact information: Physical address, email, and phone number.
• Service information: Type of contracted plan and usage data.
• Location data: Address where the service is installed.
• Billing information: Payment and billing details.

3. Use of Information

We use your personal information to:

• Provide and maintain our internet services.
• Process payments and manage billing.
• Provide technical support and customer service.
• Send important service notifications.

4. Data Protection

We implement security measures to protect your personal data:

• Encryption of sensitive information.
• Limited access to personal data only to authorized personnel.
• Regular security audits to ensure data integrity.

5. Data Sharing

We do not sell or rent your personal data to third parties. We may share information only when required by law or to provide the contracted service.

We may share information with service providers who help us operate our business, always under strict confidentiality agreements.

6. Your Rights

You have the right to access, correct, or delete your personal data. You can exercise these rights by contacting us at the email address provided.

7. Contact

If you have questions about this privacy policy, you can contact us through our available channels.

Contact: info@megatec.ec · Phone 0985440045